NotionFlow is a B2B collaboration SaaS platform used by 6 million monthly active users across startups, mid-market companies, and enterprise teams. The company monetizes through seat-based subscriptions and has recently launched an AI meeting summary feature inside its workspace product to improve team productivity and reduce manual note-taking.
The feature has early signs of traction: 22% of eligible users tried it at least once in the first month, and internal stakeholders are calling it a success based on activation and positive anecdotal feedback. However, weekly repeat usage is only 7%, and support tickets show mixed reactions: some users say it saves time, while others say summaries are generic or not trustworthy. Leadership wants to know whether the feature is creating real user value or just generating novelty-driven engagement.
You are the product manager responsible for evaluating the feature and recommending whether to invest further, reposition it for a narrower segment, or de-prioritize it.