NotionFlow is a B2B collaboration SaaS company with 120,000 weekly active teams and a strong mid-market presence. The product has broad adoption for docs and project tracking, but leadership believes future growth depends on turning user research into a more disciplined pipeline of testable product bets.
Over the last quarter, the research team completed 30 customer interviews and 2 diary studies across admins, team leads, and individual contributors. Findings were rich but inconsistent: users mentioned onboarding friction, weak cross-team visibility, and difficulty turning meeting notes into action items. Product teams agree the insights are useful, but they struggle to convert them into clear hypotheses, prioritize what to test first, and avoid jumping straight to solutions.
Leadership has asked you to define how you would work with product, design, research, and engineering to turn this research into hypotheses for future work. The goal is to create a repeatable process that improves roadmap quality without slowing delivery.