Company Context

Notion is a mature productivity software company serving millions of users across personal, SMB, and enterprise accounts. Its product is widely used for documents, wikis, project tracking, and knowledge management, but users increasingly store long, dense pages that are difficult to scan and act on.

Problem

Internal research shows that pages longer than 1,500 words have 35% lower completion rates than shorter pages, and enterprise users frequently report that important decisions, action items, and updates are buried in long documents. Support tickets and user interviews suggest the core issue is not lack of information, but poor digestibility: users struggle to quickly understand what matters, what changed, and what action to take.

Leadership wants to improve how dense information is organized and presented inside Notion without forcing users into rigid templates. You are the PM responsible for defining the product approach.

Deliverables

1. Identify the primary user segments and the main jobs-to-be-done related to digesting dense information.
2. Define the biggest user pain points and how you would validate them with research or product data.
3. Propose a product solution or feature set that makes long-form content easier to consume.
4. Prioritize the MVP scope and explain key trade-offs.
5. Define success metrics and how you would measure whether the solution improves user outcomes.

Constraints

• MVP must launch within 10 weeks.
• Only 1 design team and 4 engineers are available.
• The solution must work across desktop and mobile.
• The product should preserve Notion's flexibility and avoid making documents feel overly automated or cluttered.