NoteFlow is a Series B collaboration SaaS company that helps small teams capture meeting notes, assign action items, and share project updates. It serves 120,000 monthly active users across startups and agencies, with revenue driven by per-seat subscriptions and expansion into larger teams.
The product team has capacity to ship only one major feature in the next quarter. User feedback is noisy and conflicting: enterprise admins want stronger permissions and audit logs, team leads request better task integrations, and individual users ask for AI meeting summaries and offline editing. Quantitative data is limited because analytics instrumentation is incomplete, only 35% of core workflows are tracked, and recent survey response rates were under 4%.
Leadership wants a recommendation on what to prioritize next, but you cannot wait for a full analytics rebuild. You have access to partial usage data, 20 recent customer interviews, support tickets, churn notes from the sales team, and rough engineering estimates. The goal is to make a sound prioritization decision under uncertainty while reducing the risk of building the wrong thing.