You are interviewing for an Account Executive role at OpenAI. Describe a meaningful deal you lost in the last 90 days involving a product such as ChatGPT Enterprise, the OpenAI API, or OpenAI’s enterprise platform. Focus on what happened, why the deal was lost, and what you changed in your sales process afterward.
A strong answer is specific, recent, and accountable. The candidate should not blame pricing, product gaps, or the buyer without showing self-awareness. Look for structured reflection, strong customer-facing judgment, and changes that are operationalized rather than vague.
For example, a candidate might describe losing a ChatGPT Enterprise expansion because they were single-threaded with an innovation lead, missed InfoSec concerns until late stage, and then changed their process to require technical, security, and executive stakeholders to be engaged before forecasting commit.