Notion is 6 weeks into a 12-week project to launch approval workflows for enterprise customers. The feature is committed to 8 design-partner accounts and is expected to help close $3.2M in pipeline this quarter. You are the program manager leading a 10-person cross-functional team across engineering, design, product, QA, and sales enablement.
Two weeks before code freeze, the Head of Enterprise Sales asks to add three new requirements: Slack approvals, audit-log export to CSV, and admin-level policy controls. Product believes only one of these is critical for launch, while Engineering says adding all three will likely push launch by 4 weeks and increase defect risk. Leadership wants to preserve the customer commitment date if possible.
The VP of Product wants a high-quality launch with clear scope control. The Head of Enterprise Sales wants all three customer-requested features included to avoid risking late-stage deals. The Engineering Manager is concerned about team capacity and regression risk. Customer Success wants a predictable rollout plan because 8 pilot customers are already scheduled for onboarding.