NimbusCRM wants to replace its default outbound follow-up message with a new version written to better qualify prospects before a sales call. The team cares about lead quality, defined as the share of contacted leads that are later marked sales-qualified (SQL).
Design and analyze a simple randomized experiment to determine whether the new message improves lead quality versus the current message.
A 3-week A/B test randomly assigned new inbound leads to one of two first-touch messages. Each lead received only one version.
| Group | Leads Sent Message | Sales-Qualified Leads | SQL Rate |
|---|---|---|---|
| Control (current message) | 4,800 | 576 | 12.0% |
| Treatment (new message) | 5,000 | 675 | 13.5% |
Additional constraints:
| Parameter | Value |
|---|---|
| Significance level | 0.05 |
| Test type | One-sided |
| Success criterion | Treatment SQL rate > Control SQL rate |