FitLoop, a subscription fitness app, wants to increase new-user acquisition by making its referral prompt more prominent in the post-workout flow. The growth team believes the change will drive more invites sent, but leadership is concerned that an aggressive prompt could hurt workout completion, retention, or paid conversion.
The treatment replaces a small referral link with a full-screen referral card shown immediately after workout completion, with one-tap sharing and a stronger incentive message. The team expects this to increase referral invite rate and downstream referred sign-ups, but the experiment must be designed with clear guardrails so growth does not come at the expense of core engagement or monetization.
FitLoop, a subscription fitness app, wants to increase new-user acquisition by making its referral prompt more prominent in the post-workout flow. The growth team believes the change will drive more invites sent, but leadership is concerned that an aggressive prompt could hurt workout completion, retention, or paid conversion.
The treatment replaces a small referral link with a full-screen referral card shown immediately after workout completion, with one-tap sharing and a stronger incentive message. The team expects this to increase referral invite rate and downstream referred sign-ups, but the experiment must be designed with clear guardrails so growth does not come at the expense of core engagement or monetization.