Meta's Messenger team is preparing a Q3 redesign of the new-user onboarding flow to improve 7-day activation for teens and young adults. You are the lead User Experience Researcher supporting one product manager, one content designer, two product designers, and six engineers across iOS, Android, and backend. Leadership wants research insights in time to influence scope decisions before engineering lock in 8 weeks.
The Product Director wants fast directional input to decide which onboarding concepts make the roadmap. Engineering wants requirements frozen by Week 6 to avoid rework. Designers want iterative feedback on prototypes in Figma and expect research to shape interaction details, not just validate final mocks. The Data Science partner prefers to wait for post-launch experiment data and is skeptical of spending engineering time on pre-launch research instrumentation.
You have a research budget of $35,000, one recruiting coordinator shared across three teams, and access to only 24 moderated sessions before Week 5. Engineering can support at most 20 hours total for prototype setup, logging, and observer participation. The launch decision review is on August 30, and a limited internal dogfood in Messenger must start by August 16. Privacy review is required if any prototype uses real contact graph data.