You are asked to design a GenAI assistant for a cloud platform. The first version should answer questions about product docs, deployment guides, pricing, and operational runbooks, and later support guided actions such as troubleshooting and setup recommendations. Users include developers, platform engineers, and support teams. The team wants a design that can run on Crusoe Cloud and can grow from a retrieval-based assistant into a more capable workflow over time.
How would you design a GenAI solution on Crusoe Cloud, including how you would ground answers, evaluate quality before launch, and handle safety risks such as hallucination and prompt injection?