At Notion, the Growth team ran a 3-week onboarding experiment to test a redesigned workspace setup flow for new users. The project involved 1 PM, 1 product designer, 4 engineers, 1 data scientist, and you as the program manager coordinating the launch decision. The experiment result is negative: activation dropped 2.1%, while support tickets rose 8%, and the PM and Design partner had expected to use this result to justify a broader Q2 rollout.
The PM wants to preserve the quarter's roadmap commitment and is under pressure from the VP of Product to show onboarding gains. The Design lead strongly believes the new flow solves long-term usability issues and does not want one failed test to kill the concept. Engineering wants a clear decision this week because the rollout branch must either be merged or abandoned before the next release train.
You have 48 hours before the launch readiness review. Only $35K remains in the quarter's experimentation budget. The team has capacity for either one follow-up experiment or two weeks of targeted iteration, but not both. The current release train locks in 6 days, and delaying the decision will affect two dependent onboarding projects scheduled for next sprint.