LendWise built a binary classification model to predict whether a small-business loan applicant will default within 12 months. The model is currently used to support underwriting decisions, but leadership is concerned that the team reports only accuracy even though default cases are relatively rare.
Evaluation was run on a holdout set of 20,000 applications with a 10% default rate.
| Metric | Value |
|---|---|
| Accuracy | 0.91 |
| Precision (default class) | 0.68 |
| Recall (default class) | 0.42 |
| F1 Score | 0.52 |
| AUC-ROC | 0.84 |
| Log Loss | 0.29 |
| Predicted default rate | 6.2% |
| Actual default rate | 10.0% |
The underwriting team wants to know which evaluation metrics should be prioritized for this classification problem and whether the current model is acceptable for deployment. Missing a true defaulter creates financial loss, while incorrectly flagging a safe applicant reduces approval volume and hurts customer experience.