automotiveMastermind is preparing a Q3 release of a new Momentum AI Next Best Action workflow inside the Mastermind platform for dealer sales teams. The feature is expected to improve rep adoption and increase campaign engagement, but the engineering team has also identified growing technical debt in the shared recommendation service and deployment pipeline that powers parts of Momentum and dealer-facing insights.
You are the Engineering Manager for a team of 10 engineers, 1 product manager, 1 designer, and shared QA support. Leadership wants the new workflow launched in 12 weeks to support committed dealer pilots, while platform reliability has slipped: deployment time has grown from 18 minutes to 52 minutes, there were 3 Sev-2 incidents in the last 6 weeks, and engineers estimate 5-6 weeks of refactoring and infrastructure work would materially reduce risk.
The VP of Product wants the dealer-facing launch on time. The Director of Engineering wants to reduce incident risk and improve developer velocity. Sales has promised the feature to 8 pilot dealer groups by quarter-end. Customer Success wants a stable rollout because two recent incidents affected dealer trust. These priorities are not fully aligned.