What is a Solutions Architect?
At Glean, the Solutions Architect is a pivotal technical role that bridges the gap between our cutting-edge enterprise search technology and the complex infrastructure of our customers. You are not just a facilitator; you are a builder and a strategist. This role sits at the intersection of engineering, product, and customer success, ensuring that our AI-powered work assistant integrates seamlessly into diverse enterprise environments.
You will be responsible for designing and implementing technical solutions that allow companies to unlock the full potential of their internal knowledge. This involves working with connectors (integrations with tools like Jira, Slack, and Salesforce), managing identity and access protocols, and often writing code to solve unique deployment challenges. Because Glean operates at the forefront of Generative AI and search, your work directly influences how users experience the magic of finding exactly what they need, instantly.
This position requires a unique blend of "hands-on keyboard" technical skills and high-level architectural thinking. You will be working with a team that operates with a relatively flat hierarchy, meaning you have significant autonomy and the opportunity to make a visible impact on our product roadmap and customer satisfaction.



