What is a Solutions Architect?
At GitLab, the Solutions Architect (SA) is a pivotal role that bridges the gap between complex technical requirements and business value. You are not just a technical resource; you are a strategic advisor who helps customers navigate the entire DevSecOps lifecycle. This position sits within the Customer Success or Sales organization, driving growth by demonstrating how GitLab’s single-application platform solves critical problems in software delivery, security, and compliance.
You will work with a diverse range of stakeholders, from developers and DevOps engineers to CTOs and procurement leaders. Your impact is measured by your ability to articulate the "why" and "how" of GitLab, often replacing fragmented toolchains with a unified approach. Whether you are architecting a migration from legacy systems or designing a secure supply chain for a global enterprise, your work directly influences the adoption of modern software practices.
Expect to work in a highly autonomous, all-remote environment. GitLab is a pioneer in remote work, and Solutions Architects are expected to manage their time, collaboration, and learning with a high degree of independence. You will be the technical conscience of the sales cycle, ensuring that promises made are technically viable and that customers achieve tangible results.



