What is a Business Analyst?
At GitLab, the role of a Business Analyst goes beyond traditional requirements gathering. You act as a strategic bridge between business stakeholders—often within Sales Strategy, Finance, or Product—and the technical teams building solutions. Because GitLab is an all-remote, open-core company, this role requires a unique blend of analytical rigor and asynchronous communication skills. You are not just analyzing data; you are documenting processes in the GitLab Handbook, driving efficiency, and ensuring that decisions are based on a "single source of truth."
You will be expected to navigate complex data sets to identify trends that influence product direction or operational efficiency. Whether you are working on internal tooling, go-to-market strategies, or financial modeling, your work directly impacts how GitLab scales its operations globally. You will champion iteration—a core company value—by breaking down large problems into smaller, shippable solutions that deliver immediate value to the organization.




