1. What is a Machine Learning Engineer at Chewy?
As a Machine Learning Engineer at Chewy, you sit at the intersection of applied science, e-commerce, and customer experience. This role is vital to simplifying the shopping journey for millions of pet parents and driving the success of key business initiatives like sponsored advertisements, product discovery, and recommendation ecosystems. Your work directly influences how customers find products they love while maximizing value for vendors through advanced algorithms, ranking models, and dynamic bidding systems.
The scope of this position involves taking sophisticated machine learning models from initial ideation through rigorous experimentation and all the way to large-scale production deployment. You will tackle complex problem spaces such as click-through rate prediction, search relevance, ranking optimization, and distributed pipeline tuning. By partnering closely with Product and Engineering leaders, you help shape the technical roadmap for Chewy's advertising and retail platforms.
This role offers a unique blend of technical scale and strategic influence, making it both challenging and highly rewarding. You will operate in an environment where your models directly impact customer engagement and business revenue. Expect to be held to a high standard of model performance while collaborating with multidisciplinary teams dedicated to building a world-class e-commerce ecosystem for pet parents.

