To succeed, you must understand exactly what our teams are looking for during these conversations. The interviews are designed to uncover your behavioral tendencies, your consulting acumen, and your industry knowledge.
Behavioral and Personality Fit
Unlike highly technical roles, the Consultant interviews at Arthur J. Gallagher & lean heavily into behavioral questions. Interviewers want to know the person behind the resume. They are looking for empathy, adaptability, and a genuine passion for risk management. Strong performance here means engaging in a natural, two-way conversation rather than delivering overly rehearsed corporate answers.
Be ready to go over:
- Your core motivations – Why you specifically want to work at Arthur J. Gallagher & and what draws you to this specific role.
- Self-awareness – Honest reflections on your professional weaknesses and how you actively manage them.
- Adaptability – How you handle shifting priorities or exceptionally long sales and consulting cycles.
- Advanced concepts (less common) – Navigating internal team conflicts or managing upward with senior leadership during high-stakes client renewals.
Example questions or scenarios:
- "Walk me through your resume and tell me why you want this job role at this point in your career."
- "What would you say are your biggest professional weaknesses, and how do they impact your daily work?"
- "Tell me about a time you had to adapt your communication style to work effectively with a difficult colleague."
Client Advisory and Stakeholder Management
Your ability to manage relationships is the lifeblood of your success as a Consultant. Interviewers will evaluate how you build rapport, establish authority, and guide clients through complex risk assessments. A strong candidate demonstrates active listening, clear communication, and the ability to translate technical insurance jargon into business value.
Be ready to go over:
- Relationship building – Techniques for establishing trust with new clients or rescuing strained relationships.
- Managing expectations – How you communicate delays, bad news, or complex requirements to external stakeholders.
- Consultative selling – Identifying unstated client needs and proposing comprehensive risk solutions.
- Advanced concepts (less common) – Strategies for aligning multiple internal teams (e.g., brokers, underwriters, risk engineers) to deliver a unified client presentation.
Example questions or scenarios:
- "Describe a time when you had to explain a highly complex concept to a client who had no technical background."
- "How do you approach a situation where a client pushes back on your strategic recommendations?"
- "Tell me about a time you had to deliver difficult news to a key stakeholder. How did you prepare for the conversation?"
Industry Knowledge and Risk Control
While you won't necessarily face a whiteboard coding test, your domain expertise is critical. Depending on the specific team (e.g., National Risk Control), you will need to demonstrate a solid grasp of insurance markets, risk mitigation strategies, and compliance frameworks.
Be ready to go over:
- Insurance fundamentals – General knowledge of commercial insurance, liability, and property casualty.
- Risk assessment methodologies – How you evaluate a business's operational risks and propose safety or mitigation controls.
- Market trends – Awareness of how macroeconomic factors (e.g., remote work, inflation, climate change) impact risk profiles.
- Advanced concepts (less common) – Client-specific regulatory requirements or niche industry risk frameworks.
Example questions or scenarios:
- "How would you approach conducting a baseline risk assessment for a new manufacturing client?"
- "What trends do you currently see impacting the commercial insurance space?"
- "Tell me about a time you identified a critical risk vulnerability that a client had overlooked."
