What is a Data Engineer at Aircall?
As a Data Engineer on the Data and Science team at Aircall, you are at the core of transforming raw telecommunications and interaction data into actionable business intelligence. Aircall is a leading cloud-based voice platform that seamlessly integrates with CRMs and support tools. Because voice and communication data are inherently complex, high-volume, and real-time, your work directly dictates how well Aircall can deliver advanced analytics, call routing insights, and machine learning capabilities to its global customer base.
Your impact in this position spans across multiple products and internal teams. You will be responsible for designing and scaling the data architecture that processes millions of daily call events, transcriptions, and metadata. By ensuring that this data is reliable, accessible, and well-modeled, you empower Data Scientists to build predictive models and enable Product teams to ship features like real-time sentiment analysis and advanced call metrics.
This role is highly strategic and technically rigorous. You will not just be moving data from point A to point B; you will be solving complex distributed systems problems, managing intricate ETL/ELT pipelines, and ensuring data governance at scale. Expect an environment that balances the agility of a fast-growing tech company with the engineering discipline required to handle mission-critical, high-availability data infrastructure.


